Q: My arm measure 146.5 inches between them.
Does this mean I need to order a 13 ft awning or
a 12 ft awning?

A: It is better to order a 12 feet awning, but please noted, the 12 feet is 144 inch,
shorter than the current awning you measured, So the installation position will
different with your current awning.

Q: Last summer, we destroyed our awning on a sign. What measurements can I take to see if one of
your awnings can replace mine
(hole placement/electric)

A: Very easy to install. Read some of the reviews
and some made it sound like it was very difficult to install but it was very
basic. I used the same track from my original awning to attach to RV

Q: How long are the awning mounting arms?

A: Our awning extension
size is 8 feet, and the awning total
installation height is 1.84 meter ( included the awning roller tubes and brackets).

If you required more higher, we also send you a height set screw with the
package, you can set the awning arm at any position you need.

Q: Can i retofit this from a 12 foot manual awning?

A: Yes, but the mounting position will be different, and you need to connect the electric wire to
your rv. Please confirm it is acceptable for you when you change the awnings.

Q: How many amps does the motor draw? I am
looking at replacing my manual awning with
a power awning.

A: The awning motor
voltage is DC12V, and amps is 7A

Q: Can you purchase the awning without the fabric? Thanks, Jim

A: Why would you want to buy the awning without
the fabric? Better question is can you purchase the mechanical arms separately! The answer is yes!

Q: We did not receive the awning fabric with the rails and
motorized frame. Does the awning fabric
ship in a separate package?

A: Yes, we sent the awning with
two separated package.

One is for the awning frame,
one for awning fabric.

Our service person will offer two tracking No. to you

Q: How long is the arms for the 20 foot awning

A: Total install height from sail track to bottom bracket is 184CM

Arm extension size is 8 feet

Q: Does the awning full
set include the arms and the
fabric rail, i need everything
to install on a new application

A: Yes, it is a complete awning,
included the fabric, arm, lock
rail, roller tube ect

Q: I have A 26 ft what
size would be best?

A: A 26ft awninig Or 26 Ft RV？ If a 26ft RV. please
kindly aviod to cover the door, window, cabin and other part, then measure a suitable awning size.

Q: What is the width of the vertical metal column
that is attached to the wall of the camper? (not the awning size)

A: Awning height is
184cm （72.44 inch）from top sail track
to bottom brackets.

Arm width is 6cm

Q: Does it come with the wiring needed and the switch to install? My RV
doesn't currently have an awning.

A: Comes with switch but you’ll need to
buy the heavy gauge wire to run from switch to awning.

Q: how wide is mounting arms?

A: 75mm width for each arm

If you mean the
distance between 2 arms for 17 feet awning, it should be around 510.66cm

Q: Can the existing rail track be used with
your awning, that I used for the
Dometic 8500 I am replacing?

A: Yes， your old sail track is workable.

Q: Is a motion sensor available for this model?

A: Sorry, no sensor for this type awning