For some reason one side didn't work properly. Two or three quick emails from a sales manager and I had a new one shipped to new! I am so impressed with this company! If I need anything in the future, guess who I am going through. Awnlux!

The awning arrived quickly and was just as advertised. It seems to be good quality material and was easy to install. Time will tell as to durability. Thank you.

ok Lets talk about this product remember to fallow instructions there are lots of vids on line to show you how to replace the fabric houwever i know it takes 3 people to put it on this product looks great and works better than the original keep up the good work o ya and if you contact them they will get to you in hours not days they rock

After US Customs made this shopping experience a disaster the seller made every effort to correct & amend the government interference & personally shipped a new product on their own a couple weeks after fabric arrived w/out brackets/arms/hardware. 1st time raising an awning but instructions included were concise & accurate as well as simple. Fabric very good quality as well as fitted perfectly. If youre looking for a new awning as an upgrade as I was or whatever reason please give these folks a chance, You wont be sorry.

Great Awning! Great support! Had an issue where the motor wouldn't turn when engaged but it was because of wrong gauge of wiring. They walked us through what needed to be done with wiring and adjustment for open/close stops with motor. All and all very happy!

So far excellent product and fairly easy install. I installed 71, 106, 121 slide toppers by myself. Been on the road now for two weeks, several rainy days, and theyre holding up great! Look good too.

The awning is well constructed and solid. I had a slight shipping issue so that's the reason for deducting one star. I replaced the screws for the mounting rail with shorter ones. I also didn't find the main screws that hold the arms to the RV wall were very good. I used another type of self-drilling screw. The instructions weren't great but they were good enough to figure it out. I slid the awning into the groove on the wall first then installed on the roller. Also you should lube the awning and the dowels with something ( I used Super Slick Slick Stuff) .
FOLLOW-UP: After I got this installed I proceeded to bend one of the arms. This was purely my fault. My trailer has a latch on the rear that swings more than 180 degrees around to the side of the trailer where the awning was mounted. I closed the awning while the latch was in the way. The motor must have some serious torque because the part that bend was pretty beefy. I contacted Awnlux and sent pictures of the damaged part. They did charge me for shipping the replacement, but the customer service was excellent and the new part got to me very quickly. I'm raising my rating to 5 stars in response to fantastic service.

I ordered the 7'-6" slide topper, when I was finished installing it (Instructions were very easy to follow) I noticed a run in the vinyl fabric. I emailed the seller thru Amazon, they responded immediately. They called me at 8:30 on a Monday night from China, less than 48 hours later the replacement vinyl was delivered to my house. AWESOME CUSTOMER SERVICE. I WOULD DEFINITELY BUY AGAIN. Also the product is really good quality, very easy to install

The awning is well constructed and solid. I had a slight shipping issue so that's the reason for deducting one star. I replaced the screws for the mounting rail with shorter ones. I also didn't find the main screws that hold the arms to the RV wall were very good. I used another type of self-drilling screw. The instructions weren't great but they were good enough to figure it out. I slid the awning into the groove on the wall first then installed on the roller. Also you should lube the awning and the dowels with something ( I used Super Slick Slick Stuff) .
FOLLOW-UP: After I got this installed I proceeded to bend one of the arms. This was purely my fault. My trailer has a latch on the rear that swings more than 180 degrees around to the side of the trailer where the awning was mounted. I closed the awning while the latch was in the way. The motor must have some serious torque because the part that bend was pretty beefy. I contacted Awnlux and sent pictures of the damaged part. They did charge me for shipping the replacement, but the customer service was excellent and the new part got to me very quickly. I'm raising my rating to 5 stars in response to fantastic service.

All parts arrived, undamaged, in package!

I have installed awnings before. This awning is as good as the other brands i put on. When we lost our Dometic in a bad rainstorm we found we couldn't get what we had. Supply chain issues all over the place. Found this one. Had just some minor issues while installing but nothing bad. I think it is a good awning. Customer service is good. They shipped quick.

I have installed awnings before. This awning is as good as the other brands i put on. When we lost our Dometic in a bad rainstorm we found we couldn't get what we had. Supply chain issues all over the place. Found this one. Had just some minor issues while installing but nothing bad. I think it is a good awning. Customer service is good. They shipped quick.

The representative of the company contacted me many times to ensure I ordered the correct size and that I received it. As others have stated you will receive 2 separate packages a couple of days apart. Everything is well packaged. I watched the video several times and looked simple enough. The instructions looked simple but have changed from the video as the cylinder is pretensioned. The provided self tapping screws for the brackets were not so we pre drilled, the first screw snapped immediately upon tightening so we replaced them with actual self tapping screws from Lowe's, you will find these in the hardware section under metal roofing screws. These worked well with a good drill. There are no specific measurements given on where to attach arms other than "add 3.15" to A" so we did, this was incorrect and meant we had to move 1 arm closer (see photos) ughh!!! Also after installing everything in open position it wouldn't roll up, we had to remove cylinder from arms and manually roll it up as tightly as possible and reconnect to arms in closed position, opening it tensions the cylinder. Someone mentioned their valence was short, it's not, you just installed it incorrectly you can fix this by either reinstalling in the next grooves or disconnecting cylinder and rotating 180° and reattaching to arms. It's important that the valence is correct or if it rains it will collect water. So to sum it up I learned from my mistakes that you should connect the arm's to the cylinder on each end lay it out and measure for your bracket holes top and bottom (there is wiggle room).
Now it's done I'm happy with the product seems to work well, good quality and good price. The instructions tho......

The component quality is very good as well as the hem seeming, stitching, and grommet reinforcements. The mounting cording interoperates perfectly with my A&E awning existing channel with no alteration. The lightweight fabric is a good quality that allows limited viewing out but totally blocks viewing in. I have not used it in the sun but I feel it will do the job as specified. It also comes with good quality stakes and guy lines. Overall an excelent value for my old Winnebago Sightseer.